- If the content you purchased is not what you were expecting, you can request, within 7 days of your purchase of the content, that Aprilcares Health applies a refund to your account. We reserve the right to apply your refund as a refund credit or a refund to your original payment method, at our discretion and depending on capabilities of our payment service providers. No refund is due to you if you request it after the 7-day guarantee time limit has passed. However, if the content you previously purchased is disabled for legal or policy reasons, you are entitled to a refund beyond this 7-day limit. We refund 98% of the price by deducting 2% of the amount for processing of the refund itself (Razorpay charges us that commission).
- To request a refund, Please send an email to firstname.lastname@example.org explaining why you want a refund as well as attaching any attachment that you might use as evidence of your claims.
- If we decide to issue refund credits to your account, they will be automatically applied towards your next content purchase on our website. Refund credits may expire if not used within the specified period and have no cash value, in each case unless otherwise required by applicable law.
- At our discretion, if we believe you are abusing our refund policy, such as if you’ve consumed a significant portion of the content that you want to refund or if you’ve previously refunded the content, we reserve the right to deny your refund, restrict you from other future refunds, ban your account, and/or restrict all future use of the Services. If we ban your account or disable your access to the content due to your violation of these Terms, you will not be eligible to receive a refund.